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Gemini Enterprise, in production.

Google calls it the front door for AI at work. Getting through that door is a deployment problem: connecting your systems, building the agents worth building, and governing what they can reach. That is the part we do.

A Google Cloud focused bench, certified on Gemini Enterprise deployment and agent development.

Delivered for government and enterprise, and for the ventures we build ourselves

The platform

What Gemini Enterprise actually is.

Not a chat assistant with a new name. Google ships six things as one platform, and each of them is a decision someone has to make properly during deployment.

01

Gemini models

The frontier models underneath, the same ones Google runs its own products on.

02

A no-code workbench

People in finance or marketing can analyse information and orchestrate agents themselves, without queuing for engineering time.

03

Prebuilt Google agents

A ready taskforce for specialist jobs, deep research and data science among them, extended with agents built for your own workflows.

04

Secure data connectivity

Grounded in your systems wherever they live. Google publishes connectors for around thirty third-party sources, from Workspace and Microsoft 365 through to Salesforce, SAP, ServiceNow, Jira and Slack. Anything not on that list, including whatever you built yourselves, is reachable through Model Context Protocol or a custom connector.

andServiceNow

05

Central governance

Visualise, secure and audit every agent from one place, rather than one unmonitored pilot per team.

06

An open ecosystem

Agent2Agent for agents that delegate to each other, Model Context Protocol for tools and data. We have shipped an MCP endpoint on a governed public sector platform, so external assistants reach the same approved metrics as everything else.

Dr Adnan Akbar at Google Cloud Next '26 in Las Vegas, standing in front of the event wall.
Dr Adnan Akbar at Google Cloud Next ’26, Las Vegas.

From the floor · Google Cloud Next ’26

The theme this year was clear. AI agents in production. Not experiments. Production.

How do you secure them, make them compliant, monitor them, govern them at enterprise scale. Every conversation circled back to this.

It also made me think about the whole "AI bubble is about to burst" narrative. I have been working in this space for over a decade, with enterprise customers every day, and the untapped potential I see is enormous. We are genuinely just getting started. As agents get smarter their applications will only grow: systems that can reason, decide and act on their own.

If anything slows this down it will not be demand. It will be hardware. If we cannot build enough infrastructure to handle the compute these models need, AI will not burst. It will just get more expensive and harder to access.

That is a supply problem, not a hype problem.

Dr Adnan AkbarChief Technology Officer, Bayseian

What we deploy

Three things, done properly.

Gemini Enterprise is the platform. This is the work that decides whether it lands.

01

Rollout that lands

Gemini Enterprise deployed across the organisation and connected to the data people already work in, so it is useful on day one rather than after a project.

  • Workspace and data source connection
  • Search grounded in your own content
  • Enablement for the teams who will use it
02

Custom agents, wired in

Agents built for the workflows that actually cost you time, using the Agent Development Kit, then connected to the systems that hold the work so they can finish a task rather than describe one.

  • Agent Development Kit builds
  • Warehouse, CRM, ticketing and internal APIs
  • Evaluated against your own cases
03

Governance and guardrails

Access scoped to what each person can already see, Model Armor configured against prompt injection and data leakage, and activity logged so an auditor can follow it.

  • Permission-aware retrieval
  • Model Armor configuration
  • Audit trail per request

Where teams point it

Six places this pays for itself first.

Customer service, marketing, security operations and IT support are where most organisations start, because the work is high volume, already system-bound, and already checked by someone. None of these need a year-long programme.

Customer service

The agent answers from your own policies and product docs, pulls the customer record, updates the ticket, and drafts the reply for a human to send.

Works in

IT and HR requests

Access requests, onboarding checklists and policy questions, answered and actioned inside the systems that own them.

Works in

Sales research

Account history, open opportunities and last quarter's numbers, gathered before the call rather than during it.

Works in

Finance operations

Order and invoice exceptions triaged against the record, with anything irreversible held for a person.

Works in

Engineering triage

Incoming issues classified, routed and enriched with the history that makes them diagnosable.

Works in

Marketing production

Briefs and drafts grounded in your brand guidelines and past campaigns, not in whatever the model remembers.

Works in

Inside a run

What an agent actually does, and where it stops.

Four steps, with the governance checks sitting inside the ones where they happen rather than bolted on at the end. Open a step to see what it involves.

Service desk agent4 steps
  • The agent searches the sources you connected rather than its own training data, so the answer is anchored in your content as it stands today.

    • Search Workspace, SharePoint and the service desk
    • Filter to what the requester can already open
    • Rank by recency and source authority
  • The model breaks the request into steps and selects the tools it needs. This is where an agent stops being a chat box: it is choosing actions, not phrasing.

    • Break the request into ordered steps
    • Select the tools and systems required
    • Check the request against Model Armor policy
  • Reversible internal actions run unattended. Anything irreversible or externally visible stops for a human, until evaluation history says otherwise.

    • Update the ticket and write back to the CRM
    • Hold irreversible or outbound actions for approval
    • Retry and surface failures rather than guessing

    Delegates over A2A

    Deep ResearchGoogle prebuilt
    Data InsightsGoogle prebuilt
    Incident triageYour ADK build

    Every subagent inherits the entitlements of the person who asked, and is registered centrally rather than standing alone.

  • Every run is reconstructable months later: who asked, what was retrieved under whose entitlements, what the agent did and what a human approved.

    • Log the request against the person who made it
    • Record retrieved sources and actions taken
    • Register the agent centrally, not per team

Marked steps are the governance checks: access scoping, Model Armor, approval and audit.

How we deliver

From pilot to production, without the year-long programme.

Typically eight to twelve weeks from scoping to something running in production, then we operate it. We build and run the marketing agents for a sovereign-backed giga-project and the platform behind Tekniti, so staying past go-live is how we already work.

01

Scope

1 to 2 weeks

Pick the workflows worth automating, and agree what a good result actually looks like before anything is built.

02

Ground

2 to 4 weeks

Connect the data sources, set the access rules, and stand up the first agent against real content.

03

Prove

2 to 4 weeks

Evaluate against real cases with the people who do the job, and fix what the evaluation exposes.

04

Operate

Ongoing

We stay on it after go-live: monitoring in production, evaluating as the data shifts, and adding agents while the pattern holds. We run systems we have built, we do not hand them over and leave.

Selected work

We have already built this shape of system.

Knowledge trapped in documents, agents acting inside operational systems, one governed view across agencies that could not share a spreadsheet. Gemini Enterprise is a new platform for a problem we have delivered against repeatedly, including under public sector scrutiny.

All delivered on our own stack rather than on Gemini Enterprise. Same problem, different platform.

Working out where Gemini Enterprise fits?

Book a scoping call

The writing

How we think about deploying this.

Applied practice rather than a summary of Google's documentation: what to connect first, what to govern and in which order, which workflows are worth an agent at all.

Gemini Enterprise FAQ

Frequently asked questions

Do we need Gemini Enterprise licences before you can start?

Yes for deployment work, since we are configuring your tenant rather than reselling licences. If you are still deciding, we can run the scoping conversation first and tell you which workflows would justify it, which is a shorter and cheaper way to find out than a pilot.

What is the difference between the Gemini app and Gemini Enterprise?

The Gemini app gives individuals a capable assistant. Gemini Enterprise adds the parts an organisation needs: agents grounded in your own systems, a place to build and register them, retrieval scoped to what each person may already see, and one view of every agent running. The models are the same. The difference is everything around them.

Can agents actually do things, or do they just answer questions?

They act. An agent can retrieve from your systems, call tools, update a record and complete a step, which is the whole reason the platform exists. Whether a given agent is allowed to act unattended is a decision you make per action. We hold anything irreversible or externally visible behind a person until the evaluation history justifies otherwise.

What happens when an agent gets something wrong?

It will, sometimes, so the question worth asking is whether being wrong is recoverable. We sort every action by whether it can be undone and whether anyone outside the organisation sees it. Reversible and internal, such as updating a ticket field, can run unattended. Anything else keeps a human in the loop, and every run leaves a record you can reconstruct months later.

How do you handle access control and data boundaries?

Agents inherit the permissions people already have, so an agent cannot surface a document its user could not open. We configure Model Armor against prompt injection and data leakage, and we check the permissions in each source system before connecting it, because permission-aware retrieval faithfully reproduces whatever access model it finds.

Do we have to move our data to Google Cloud first?

No. Gemini Enterprise connects to systems where they already are, including Microsoft 365, SharePoint, Salesforce, SAP and ServiceNow. Some workloads do benefit from moving, and where residency or classification rules apply we work inside them rather than around them, but a migration is not a precondition for getting value.

Can it work alongside the AI tools we already use?

Yes, and this is more interesting than it sounds. Gemini Enterprise supports open agent protocols, so agents built on other frameworks can be registered and can delegate work to each other. We have built governed platforms whose data layer is reachable by external assistants through a single approved interface, so the same rules apply no matter which client is asking.

What does a first engagement usually look like?

It starts with the workflow, not the model. We look at where work is repetitive, where information is scattered, and where handovers lose time, then pick the smallest thing worth automating properly. Typically eight to twelve weeks from scoping to something running in production, then ongoing.

Get started

Put Gemini Enterprise to work.

Tell us the workflow that costs your team the most time. We come back within two business days with what an agent can realistically take on, what it needs access to, and how we would govern it.

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